Rolecos is a professional production of cosplay costume brand, the company is headquartered in Yiwu

Small Commodity City, we are devoted to offer the best cosplay costumes for world wide cosplayers.

We have more than 5 years of sales and production experience, in addition to cosplay clothing, we also

provide the Halloween, Christmas and other activities of the special occasions clothing.

Thecompany offers wholesale and production, if you need, please contact us. We strive to provide you

withthe latest selection, the best price, the most complete range of sizes with customization and the most

diverse selection.

1,Please leave correct recipient name, telephone number, Zip code and correct address when filling your

buyerinformation. Such as Russian buyers, please tell us the receiver's full name (including three parts).

2, It’s gonna take several days to package the item, address it and get it to the post office (we will as

quicklyas possible), after that we will fill the tracking number, you can find it in your order details.

Notice:Due to  unpredictable causes, such as the environment, or festivals,the delivery Time sometimes

maybe delayed.Our shipping options only for reference, we may choose faster shipping way for your order,

pleasebe aware.

3 .If due to the buyer reason including "refuse to sign for the package" or "refuse to pay the tax" or "buyer

country post reason" and so on, the buyer have to undertake all the lose. We are in charge of the responsibility

keep the goods left China smoothly, once the goods leave China then the buyer will be in charge of all the

responsibility.

4. If you have any special request, please contact us. We will reply in 24 hours due to the time difference

between us.

(1). Worldwide shipping (Except APO/FPO)

(2). Package less than 2 Kg will be shipped by China Post Airmail which is free shipping to all Countries,

Packageover 2 Kg, buyers have to afford entire shipping cost.

Shipping problem:If you don’t receive your product before the protection time over, Please contact us,

we willextend it to make sure you can receive the product; meanwhile, we will contact the express company

to help youlocate your parcel. If the parcel has been lost, we will give you resend or refund.

Quality problem:If the product you received have quality issues, Please contact us and send us the product

photos,After we check the photo, If there are quality problems ,We will give your partly refund as compensation

or you canreturn it and get full refund .(return back shipping fee paid by you.)

Accessories Problems:If the product you received has missing part, Please contact us, we will resend the

missingpart to you.

Exchange:We offer return for change service, If you don’t like the color or size doesn’t fit, Please contact us,

We willgive you our address, You can send it back, After I receive it, I will send you different color or size, And

inform you thenew tracking number. The return back shipping fee paid by you.

Your feedback is very important to us, if you are satisfied with the product, Please leave a 5 star positive

feedback. Your shopping experience is very important to us and our business. And it is a good way to help

others to make purchase like you. If you have any dissatisfaction, please give us the opportunity to resolve

the problem before leave us a negative feedback.

Thank you in advance. We look forward to providing youwith the best buying experience again on.

You can pay the order by the following payment method:

1,ESCROW   2, VISA   3, MasterCard   4, WESTERN UMION5, MoneyBookers   6, Maestro    7, SOLO

8 , CartsSI    9, carte Bleue10, PostePay   11, Sistema 4B   12, EUR06000  13, BANK Transfer

14, Qiwi wallet

If you have any questions, please message us and give us a chance to assist you. All messages will be

answered within 1 business day (except Public holidays in China). If you don’t receive our reply, please kindly

re-sent your message and we will reply to you as soon as possible.

We apologize for the late reply during holidays (included Sundays).